Google Business Profile is the source for the business data shown here, last checked 2026-09-09. Details taken from their website were fetched 2026-09-09.
Solid track record over four decades: most customers report smooth, well-communicated projects with polished finishes and crews that stay on schedule and budget. Strength lies in handling structural surprises and design input; the one detailed complaint points to staffing strain during periods of high demand and slow follow-up on repairs, though the owner's response shows willingness to address issues.
Based on limited recent reviews, so treat this as low-confidence.
All 13 reviews award five stars. Reviewers highlight smooth, professional kitchen and bathroom updates in Southbury and surrounding areas, with crews consistently finishing on schedule, keeping sites tidy, and staying responsive throughout. Pricing appears fair, and the team listens to homeowner ideas while adding their own creative input.
Review evidence is limited; no individual customer reviews are available. Their website claims over 25 years in business and lists kitchens, bathrooms, additions, and deck work in the New Milford area.
Most customers report smooth, well-communicated projects with Kayo's team completing work on time and on budget, with meticulous cleanup and craftsmanship that impressed homeowners. One significant complaint detailed electrical and plumbing work that failed code inspection, forcing costly remediation. The owner is prominently mentioned by name and praised for professionalism and responsiveness, though worksite safety and code compliance deserve scrutiny. Kitchen remodels specifically drew praise for professional execution and clear communication. Deck work dominated the review volume and showed consistent quality, though the business serves multiple trades. The single one-star review highlights material risks in electrical and plumbing scope that prospective customers should investigate directly with references.
Last updated 2026-09-09