How long do projects typically take?

One reviewer reported 6-11 months for a small job, but most five-star reviews do not mention timelines. Communication and responsiveness are listed strengths.

Do they serve areas outside West Hartford?

Their website lists West Hartford CT as their service area, though one review mentions a roof repair in Hamden, CT.

Bestway Services CT

Updated 2026-09-09 · 14,833 reviewed · 594 listed · Scored from 21 Google reviews · How we rank ›

4.7(21) 68 composite score See reviews on Google ✓ Google-verified

Kitchen Cabinet Refacing & InstallationFull Kitchen Remodeling

Services: Kitchen Cabinet Refacing & Installation, Full Kitchen Remodeling
Reviews: 21
Best for: Homeowners hiring for painting, cleaning, or roof repair who value responsiveness and finishing quality.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09. Details taken from their website were fetched 2026-09-09.

What do recent reviews say?

Most reviewers praise Bestway for meticulous work, responsive communication, and trustworthiness spanning years of service. One detailed complaint flags serious project delays (6-11 months for small work), poor quality assurance, scheduling chaos, and dirty work sites when managing remodels, though the same reviewer endorsed their plumber and electrician separately.

Praised for

attention to detail and quality finishes
responsive communication and quick replies
trustworthy and honest over long term
professional crews and punctual arrival

Watch-outs

poor project management and scheduling delays (6-11 months reported)
inconsistent quality and unfinished work
unskilled labor and lack of training
dirty work sites and poor cleanup

quality-craftsmanshipresponsivepunctualmessy-worksitedelayed-timelineattention-to-detailunresolved-issuesprofessionalismskilled-tradesmen

Best for: Homeowners hiring for painting, cleaning, or roof repair who value responsiveness and finishing quality.

Think twice if: Kitchen or bathroom remodels requiring tight timelines and rigorous project oversight; one complaint cited 6-11 month delays and poor management.

What are they good at?

Long-standing client relationships (customers since 2002)
Detail-oriented finishes on residential work
Responsive communication without need to chase
Trustworthy access to homes when owners away

Worth knowing

Roger and Aline named as key staff
Long-term client (since 2002) mentioned
One roof repair in Hamden praised for honesty and efficiency
Complaint noted poor project management, no budget tracking, no call-no-shows on small jobs

What reviews say by service

Kitchen Cabinet Refacing & Installation: Limited kitchen-specific praise; general remodeling quality noted but no cabinet work details
Full Kitchen Remodeling: Mixed: detail and materials praised, but one major complaint flagged 11-month timeline, poor scheduling, and management failures

How it compares

Rated 4.7 against a 4.73 average across the 501 full kitchen remodeling businesses listed here.
Has more Google reviews than 69% of the businesses in this directory.

How we scored this

How We Rank

Star rating 81

Review volume 58

Review recency 100

Review sentiment 48

Profile completeness 75

Verification 30

Rating breakdown

FAQ

How long do projects typically take?: One reviewer reported 6-11 months for a small job, but most five-star reviews do not mention timelines. Communication and responsiveness are listed strengths.
Do they serve areas outside West Hartford?: Their website lists West Hartford CT as their service area, though one review mentions a roof repair in Hamden, CT.

Contact

Phone: +1860-672-1819
Website: https://www.bestwayctservices.com/

Last verified 2026-09-09

Opening hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Bathroom remodelingKitchen remodelingPainting (interior and exterior)Flooring installationGeneral contractingHardwood flooringLaminate flooringLuxury vinyl plank flooring

As published by the business on its own website; not independently verified.

Request a quote

Similar kitchen remodelers nearby

50 low data

Build-All LLC

2.7(3)

Build-All's three reviews split sharply. One five-star customer praised low bids and fast porch work; two one/two-star reviews cite rough finishes, poor durability, and long delays. Evidence is thin and dated.

Full Kitchen Remodeling

View profile