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Charlotte Y Home Improvement

Updated 2026-09-14 · 11,061 reviewed · 960 listed · Scored from 47 Google reviews · How we rank ›

4.2(47) 66 composite score See reviews on Google
Full Kitchen RemodelingCountertop InstallationEco-Friendly & Sustainable Remodeling
Charlotte Y Home Improvement
Location
Meriden
Services
Full Kitchen Remodeling, Countertop Installation, Eco-Friendly & Sustainable Remodeling
Reviews
47
Ranking
#435 in Full Kitchen Remodeling
Best for
Homeowners who value direct contact and quick turnaround on deck, window, and small remodeling work.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09.

What do recent reviews say?

Most customers praise José and his crew for quick responses, reliable shows, and solid construction work on decks and other projects. A small group report dropped contact when problems arise, unfinished cleanups, and work they say was substandard.

Praised for
  • responsive and friendly staff
  • reliable and punctual
  • quality workmanship and attention to detail
  • fair pricing
Watch-outs
  • poor follow-up on problem work
  • ghosting and blocking communication
  • incomplete cleanups
on-time-completionquality-craftsmanshipresponsiveattention-to-detailcleans-up-after-workpunctualfair-pricingunresolved-issuespoor-communication
Best for: Homeowners who value direct contact and quick turnaround on deck, window, and small remodeling work.
Think twice if: Previous customers report unresolved defects and lack of follow-up communication if problems surface after completion.

What are they good at?

  • Same-day or next-day estimate turnaround
  • José answers the phone directly
  • Fast project completion
  • Handles obstacles without delay

Worth knowing

  • José answers calls directly and arranges estimates within one day
  • Andrés works as lead crew member
  • Deck builds, window replacements, basement stairs, basement windows, and fencing all mentioned
  • One reviewer notes Andrés completed three complex projects in five days
  • Staff found and returned a customer's lost business debit card

What reviews say by service

Full Kitchen Remodeling
No kitchen remodel work clearly described in reviews; category supported by directory listing but not evidenced in review text.
Countertop Installation
No countertop work mentioned in available reviews.
Eco-Friendly & Sustainable Remodeling
No eco-friendly or sustainable materials mentioned in available reviews.

How it compares

  • Rated 4.2 against a 4.72 average across the 815 full kitchen remodeling businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Rank
Star rating 59
Review volume 73
Review recency 100
Review sentiment 51
Profile completeness 75
Verification 0

Rating breakdown

5
38
4
0
3
0
2
0
1
9

FAQ

Can I reach José directly for an estimate?
Yes. According to reviews, José answers the phone himself and typically arranges a site visit within one day.
Do they clean up after the job?
Most reviews report clean, organized job sites. However, two complaints mention trash left behind, so cleanups may be inconsistent.
How fast do projects get done?
Reviews note quick turnarounds. One customer reported Andrés completing three complex projects in five days; decks and window work proceeded without delay.
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Last updated 2026-09-14