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Complete Rehab Solutions

Updated 2026-09-14 · 11,061 reviewed · 960 listed · Scored from 71 Google reviews · How we rank ›

4.6(71) 75 composite score See reviews on Google ✓ Google-verified
Countertop InstallationFull Kitchen Remodeling
Complete Rehab Solutions
Location
West Haven
Services
Countertop Installation, Full Kitchen Remodeling
Reviews
71
Best for
homeowners undertaking full kitchen or bathroom renovations with multiple material and appliance needs.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09.

What do recent reviews say?

Most customers report professional teams (Brad, Rob, Neil mentioned by name) delivering quality work and fair prices for full renovations and appliance sourcing. However, a persistent group of appliance buyers describe a stark reversal: sold broken or non-existent units, refused refunds, trapped funds in store credit, and faced hostile customer service when complaints surfaced.

The core tension is service quality: renovation work earns consistent praise for cleanup and on-time delivery, but appliance sales-particularly used liquidation stock-have generated disputes over condition misrepresentation, documentation failure, and refund policy enforcement.

Praised for
  • professional workmanship and cleanup
  • staff expertise and helpfulness (named staff: Rob, Brad, Neil)
  • one-stop shopping for appliances and materials
  • fair prices and good value
  • above-and-beyond customer service resolution
Watch-outs
  • sold appliances that were broken or non-existent at purchase
  • refused refunds and offered only store credit
  • misleading descriptions (sold as tested and working)
  • poor post-sale communication and unmet promises
  • changed customer service tone after purchase
quality-craftsmanshipattention-to-detailcleans-up-after-workresponsivefair-pricingskilled-tradesmenpoor-communicationhidden-costsunresolved-issues
Best for: homeowners undertaking full kitchen or bathroom renovations with multiple material and appliance needs.
Think twice if: buying used or clearance appliances here; multiple reviewers report broken units sold as tested, refused refunds, and store-credit-only policies.

What are they good at?

  • one-stop sourcing for full renovation projects
  • in-house installation and renovation teams
  • named staff known for follow-through (Brad, Rob, Neil)
  • post-work site cleanup

Worth knowing

  • Brad, Rob, and Neil named as core team members
  • renovation projects include flooring, cabinetry, and hardware sourcing
  • used/liquidation appliance stock sold without standard return options
  • store credit offered instead of cash refunds in disputed appliance cases
  • post-sale promises (itemized receipts, paint fixes) left unfulfilled in some appliance transactions

What reviews say by service

Full Kitchen Remodeling
Professional workmanship, on-time completion, thorough cleanup praised; team members deliver above-and-beyond problem resolution.
Countertop Installation
Limited direct review evidence; one mention of full renovation including countertops and materials sourcing with positive outcome.

How it compares

  • Rated 4.6 against a 4.74 average across the 323 countertop installation businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Rank
Star rating 75
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
60
4
5
3
0
2
0
1
6

FAQ

Do they do the installation work themselves or hire subcontractors?
One of their stated strengths is doing all renovation and installation work themselves, not outsourcing.
What's their refund policy on appliances?
Multiple reviews indicate they do not offer cash refunds on used/liquidation appliances and instead offer store credit only. No standard return period is mentioned.
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Last updated 2026-09-14