- How quickly can Carlos respond to my repair?
- Multiple reviewers report next-day or same-day visits. One customer received a repair within a week of initial call; another had Carlos arrive the next day for marble restoration.
- Can he fix chips and stains without replacing the countertop?
- Yes. Reviewers describe chips polished out, stains removed, bruises and bleached spots restored, and cracks sealed. One chip near a sink was made 'as good as new.' A 23-year-old soapstone countertop with cuts and bruises was professionally restored.
- Does he handle custom modifications like larger sink installations?
- Yes. One review details upgrading a sink from 24 to 33 inches, including installation of garbage disposal and RO faucet under a quartz countertop.