Google Business Profile is the source for the business data shown here, last checked 2026-09-15. Details taken from their website were fetched 2026-09-09.
Customers consistently praise Express Kitchens for reliable installations and attentive staff, particularly Kevin Jones and Frank Davis, who handle design consultations and problem resolution. Recent jobs delivered quality cabinetry and countertops on time, with responsive communication throughout projects.
Order fulfillment has occasionally stumbled (wrong cabinet styles shipped), but the team resolved issues within days. One reviewer paid extra for replacement doors after a lengthy sourcing problem. Installers arrive punctually and work cleanly; faucet replacements and kitchen design consultations earn steady five-star marks.
Three five-star reviews over five years cite Leslie and John's responsiveness, professional design sense, and friendly approach. Only minor note: one reviewer mentioned occasional delays in the initial process, though the team remained courteous throughout.
Most jobs run smoothly with staff arriving on time and finishing with care. Customers praise John (owner) and crew members like Jamie, Jai, and Sasha for being thorough, respectful, and communicative. Paint, drywall, railings, and cabinet work are handled well. The catch: hourly service charges stack quickly on small jobs, and occasional crew dropouts or accountability lapses have left some customers with unfinished work and no explanation. Grip on pricing varies by project scope. Single-task repairs under several hours tend to earn praise for fairness, while open-ended hourly work and small patch jobs trigger frustration when quotes climb into hundreds or thousands. Most five-star reviews cite named technicians, suggesting quality depends on who shows up.
Review evidence is limited. Their website lists kitchen remodeling, design services, and 3D renderings, serving Connecticut.
Last updated 2026-09-15