Google Business Profile is the source for the business data shown here, last checked 2026-09-09. Details taken from their website were fetched 2026-09-09.
Genrose (formerly American Tile & Stone) supplies tile and stone with strong in-person service. Recent reviews highlight staff like Will and Sandy as knowledgeable, sourcing hard-to-find products within days. Weekend hours and personal delivery set them apart. However, older complaints flag phone rudeness and poor follow-up as potential friction points.
Based on limited recent reviews, so treat this as low-confidence.
Four reviews, all five-star. John and Deb run a hands-on operation where owners report feeling heard and results holding up over years. Reviewers name workers Leo, Maricel, and Stasia; one customer rebuilt a kitchen, bathrooms, and floors with no reported issues.
Most customers who get through to Express Kitchens report smooth, professional full-kitchen jobs and cabinet orders handled by staff like Kevin Jones and Frank Davis. Countertops, cabinetry, and installation typically arrive on schedule with friendly, efficient crews. However, two recent reviewers say they've phoned and used the website multiple times with zero response, raising serious questions about how the business handles new inquiries and whether reaching them for cabinet orders is reliable. The business states 20+ years in operation and serves Brookfield, Fairfield County, and Newtown. Named technicians (Kevin Jones, Frank Davis, Dan, Jason, Bob, Robin, Victor) appear consistently in positive reviews. One complaint noted countertop seams felt rough and the pattern alignment looked off, though the customer remained satisfied overall.
Nine out of ten reviewers praise Rob's team for professionalism, design skill, and hands-on customer care. Five-star reviews consistently mention fair pricing and follow-up service. One negative review alleges serious safety violations, structural damage, litigation, and past business name changes.
Last updated 2026-09-09