Can I see all the slabs in the warehouse in person?

The warehouse holds one of the region's largest inventories, but many slabs are stacked against others and not fully visible. You can call ahead to request an appointment to see a specific color made visible for your visit.

Do you handle custom finishes like backsplashes?

Yes. Customers have commissioned custom milled finishes, including 8-inch scalloped backsplashes, and custom tile mosaics.

Do you work with contractors?

Yes. Reviewers report good coordination with contractors; staff are responsive to contractor needs.

GENROSE Stone and Tile | Middletown, CT

Updated 2026-09-14 · 11,061 reviewed · 960 listed · Scored from 127 Google reviews · How we rank ›

4.5(127) 80 composite score See reviews on Google ✓ Google-verified

Countertop InstallationFull Kitchen RemodelingKitchen Cabinet Refacing & Installation

Location: Middletown
Services: Countertop Installation, Full Kitchen Remodeling, Kitchen Cabinet Refacing & Installation
Reviews: 127
Best for: homeowners and contractors seeking large slab selection and precision custom countertops

Google Business Profile is the source for the business data shown here, last checked 2026-09-14. Details taken from their website were fetched 2026-09-09.

What do recent reviews say?

Genrose Stone delivers quality countertops, cabinets, and tile backed by one of the region's largest slab inventories. Staff expertise shines in online interactions and templating precision, though warehouse layout sometimes obscures stock and occasional in-person service inconsistency has surfaced in reviews.

Praised for

large inventory of slabs and tiles
professional installation and templating
knowledgeable and patient staff
responsive online communication
quality materials and finishes

Watch-outs

inconsistent in-person customer service tone
slab visibility issues in warehouse
high cabinet pricing
tight showroom access at times

quality-craftsmanshipresponsiveskilled-tradesmenattention-to-detailprofessionalism

Best for: homeowners and contractors seeking large slab selection and precision custom countertops

Think twice if: some customers reported in-person service can feel dismissive; online communication is more reliable than face-to-face

What are they good at?

among the region's largest slab and tile inventories
Natural Stone Institute accredited
templating precision and custom finishes
established since 1988

Worth knowing

Staff members named: James (material selection), Jenniffer Serrano (ordering and support)
Templating accuracy praised for handling unsquare corners
Custom finishes: 8-inch scalloped backsplashes, field tile mosaics, permanent sealing offered
Warehouse holds extensive inventory including quartzite, luxury vinyl, porcelain, ceramic, natural stone, and glass tile

What reviews say by service

Countertop Installation: Templating precision, custom fabrication, and installation consistently praised; Taj Mahal quartzite and custom backsplashes highlighted.
Kitchen Cabinet Refacing & Installation: One reviewer found cabinet pricing extremely high (40k for 10 units); limited positive detail from other reviews.
Full Kitchen Remodeling: One reviewer reported excellent full-remodel experience with timely, professional service and quality finishes.

How it compares

Rated 4.5 against a 4.74 average across the 323 countertop installation businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Rank

Star rating 69

Review volume 91

Review recency 100

Review sentiment 64

Profile completeness 100

Verification 30

Rating breakdown

106

FAQ

Can I see all the slabs in the warehouse in person?: The warehouse holds one of the region's largest inventories, but many slabs are stacked against others and not fully visible. You can call ahead to request an appointment to see a specific color made visible for your visit.
Do you handle custom finishes like backsplashes?: Yes. Customers have commissioned custom milled finishes, including 8-inch scalloped backsplashes, and custom tile mosaics.
Do you work with contractors?: Yes. Reviewers report good coordination with contractors; staff are responsive to contractor needs.

Contact

Phone: +1860-346-1923
Website: http://www.genrose.com/
Address: 234 Middle St, Middletown, CT 06457
Open in Google Maps

Last verified 2026-09-14

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-19:30
Friday: 09:00-17:00
Saturday: 09:00-15:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Porcelain tileCeramic tileNatural stone tileGlass tileLuxury vinylPaversNatural stone slabsQuartz slabs

Credentials claimed:Natural Stone Institute Accreditation

Operating:since 1988

As published by the business on its own website; not independently verified.

Request a quote

Similar kitchen remodelers nearby

Galleria Dream Kitchen and Bath

4.9(18)✓ Google-verified

Reviewers consistently praise the design expertise of Jeffrey and the team's ability to transform kitchens, from custom layouts in tight spaces to 3D planning for major renovations. Project Manager Ray and installer Anthony earn repeated mentions for responsiveness, precision work, and patience; many note Galleria handles design, materials, cabinetry, installation, and trades all in-house.

Eco-Friendly & Sustainable RemodelingHigh-End Custom & Luxury KitchensSmall Kitchen Updates & Repairs

View profile