Google Business Profile is the source for the business data shown here, last checked 2026-09-09.
Precise delivers strong kitchen and bathroom work when its skilled trades show up, but timelines slip badly and ownership fails to follow through on promises. Marvin and Joshua have earned consistent praise for finish quality and professionalism; Franco excels at mold inspection and customer handholding. Serious red flags emerge around deposit policies that contradict Connecticut law, frequent project delays stretching weeks beyond estimate, incomplete work left for owners to finish, and owners who ignore follow-up requests. The business covers too much ground with too few experienced people and insufficient equipment infrastructure.
Review evidence is limited. The business lists kitchen design, cabinetry installation, and a broad range of countertop materials (granite, quartz, laminate, Corian) on its website. They serve Connecticut and claim HIC registration HIC-0641249.
Staff including Mansur, Victoria, Jahquite, and Cristian consistently earn five-star reviews for responsiveness, product knowledge, and design guidance. Customers appreciate the ability to source cabinets, countertops, flooring, and hardware in one place, plus straightforward communication throughout projects from quote to completion. Long-term contractors and homeowners alike depend on ProSource for kitchen and bath selections. The team takes time understanding project scope rather than rushing customers, and handles complex specifications (color matching, unique requests, product combinations) with patience and follow-through.
Most recent jobs show Tom delivering polished cabinet work and island painting that exceeds expectations, with patience during unexpected setbacks. Older reviews praise his problem-solving and family team reliability. However, a 5-year-old complaint documents months of unkept promises to return cabinet doors, and another cites five unanswered quote requests. Review quality is strong where work completes, but responsiveness appears inconsistent.
Last updated 2026-09-14