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ProSource of Hartford

Updated 2026-09-09 · 14,833 reviewed · 594 listed · Scored from 200 Google reviews · How we rank ›

4.9(200) 91 composite score See reviews on Google ✓ Google-verified
Kitchen Cabinet Refacing & InstallationHigh-End Custom & Luxury KitchensFull Kitchen RemodelingSmall Kitchen Updates & RepairsCountertop Installation
ProSource of Hartford
Location
South Meadows, Hartford
Services
Kitchen Cabinet Refacing & Installation, High-End Custom & Luxury Kitchens, Full Kitchen Remodeling
Reviews
200
Best for
Homeowners undertaking kitchen or bath remodels who value detailed consultation and want to see options in person.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09. Details taken from their website were fetched 2026-09-09.

What do recent reviews say?

Long-term customers and first-timers alike praise ProSource staff for deep product knowledge and patience through complex kitchen choices. Nick, Alexis Rios, Roger Saldi, Steve, and others build projects step by step, answering questions without rushing and walking buyers through measurements and design options in the showroom.

The showroom stocks flooring, cabinets, countertops, and hardware under one roof, and staff help people work within budget. One buyer noted a flooring order mix-up, but the overwhelming pattern is repeat business and referrals to friends. The personal touch-remembering customers across visits and checking in by email-sets the experience apart.

Praised for
  • knowledgeable, patient staff
  • personal one-on-one service
  • broad product selection
  • responsive designers
  • stress-free process
Watch-outs
  • order fulfillment errors
responsivequality-craftsmanshipskilled-tradesmenattention-to-detailprofessionalismfair-pricing
Best for: Homeowners undertaking kitchen or bath remodels who value detailed consultation and want to see options in person.
Think twice if: Order accuracy has been an issue for at least one buyer; double-check product details at time of purchase.

What are they good at?

  • Staff named and praised consistently by customers
  • One-stop showroom for cabinets, countertops, flooring, and hardware
  • Patient design consultants walk buyers through complex choices
  • Strong repeat and referral business

Worth knowing

  • Nick Lemieux (20+ years with ProSource, regularly praised)
  • Alexis Rios (designer, handles measurements and layout, follows up by email)
  • Roger Saldi (flooring specialist, patient with product selection)
  • Steve (manager, steps in for complex orders and issues)
  • Sam (flooring recommendations and project timing advice)
  • Cristian (responsive to order updates)
  • Paula (available when Nick unavailable)

What reviews say by service

Kitchen Cabinet Refacing & Installation
Buyers praise patient help choosing from a large selection and detailed design consultation.
Full Kitchen Remodeling
Staff walk customers through multi-step design, measurements, and visualizations; one issue with order accuracy noted.
Kitchen Design & Layout Planning
Alexis Rios and other designers handle layouts, measurements, and product visualization with patience and follow-up.
Countertop Installation
Customers appreciate guidance on timing and options; showroom displays countertops for viewing before ordering.
High-End Custom & Luxury Kitchens
Customers report detailed design consultation and custom layout work for complex kitchen remodels.
Small Kitchen Updates & Repairs
Staff work within buyer budgets on kitchen and bath selections.

How it compares

  • Rated 4.9 against a 4.73 average across the 501 full kitchen remodeling businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
189
4
4
3
0
2
3
1
4

FAQ

Do I need to visit the showroom in person?
Many customers visit to see and touch cabinets, countertops, and flooring options. Staff are available in-person and can coordinate by email and phone as well.
Can ProSource help with design if this is my first remodel?
Yes. Reviewers describe staff taking time to explain options, answering questions without rushing, and making the process less overwhelming for first-timers.
Do they work with contractors?
Yes. Reviews mention customers bringing contractors to the showroom, and staff coordinate measurements and product details with contractors on behalf of customers.
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Last updated 2026-09-09