Google Business Profile is the source for the business data shown here, last checked 2026-09-15. Details taken from their website were fetched 2026-09-09.
Most reviewers report smooth projects with strong communication from owner Kim, skilled installers (Christian, Oscar named), and meticulous cleanup. Pricing is praised as fair and transparent. Two older reviews flag serious concerns: incomplete shower installation that later leaked, kitchen tile ordering mistakes, and a one-star in-store encounter citing cold, disinterested staff response to basic questions.
One reviewer called the work excellent; another called it terrible. With only two reviews and a 3.0 average against a category average of 4.76, the track record is unclear.
Customers consistently praise Yankee Home's sales consultants, particularly Ryan Lau, for walking them through options in detail and answering questions patiently. Staff build trust by explaining products, materials, and financing clearly, making the initial consultation process smooth and confident. The business has been operating since 2008 as a family-owned company. Reviewers highlight the use of high-quality materials, full installation by the company itself, and tools like virtual customization apps. No complaint themes appear in recent reviews.
Imagine Remodel's strength lies in bathroom work: crews finish jobs quickly, leave sites clean, and take on non-standard projects. Kitchen jobs tell a different story. Multiple reviewers report measurement errors, delays, and poor communication, with costs exceeding expectations despite marketed discounts. The 85 percent five-star rating masks significant gaps between bathroom and kitchen execution. Staff turnover and crew consistency appear to matter. Reviewers praise Eric, Josh, and Mike by name but note that requesting specific technicians does not guarantee continuity. Pricing is marketed as budget-friendly, yet customers report the final bill exceeded initial expectations when corrections became necessary.
Last updated 2026-09-15