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THE GRANITE CITY

Updated 2026-09-09 · 14,833 reviewed · 594 listed · Scored from 138 Google reviews · How we rank ›

4.9(138) 91 composite score See reviews on Google ✓ Google-verified
Full Kitchen RemodelingCountertop InstallationKitchen Design & Layout PlanningKitchen Cabinet Refacing & Installation
THE GRANITE CITY
Location
East Hartford
Services
Full Kitchen Remodeling, Countertop Installation, Kitchen Design & Layout Planning
Reviews
138
Ranking
#10 in Full Kitchen Remodeling
Best for
Homeowners seeking countertop design input and installation without project friction.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09. Details taken from their website were fetched 2026-09-09.

What do recent reviews say?

Over more than a decade, reviewers consistently credit The Granite City's staff-particularly Sarah, Kiki, and Ahmed-with transforming countertop purchases into hassle-free experiences. Multiple customers returned for second and third projects, calling out precise templating, aesthetic guidance, and installation that leaves stone looking like "art."

Office coordination handles schedule shifts smoothly when needed. Installers treat homes with respect and care. The business sources rare slabs from other suppliers when stock runs short, absorbing extra work to match a customer's vision. Quality and communication flow through every review, rarely missing a single touchpoint.

Praised for
  • staff expertise and helpfulness
  • stone selection and design guidance
  • professional installation and attention to detail
  • problem-solving and flexibility
  • repeat business and loyalty
quality-craftsmanshipresponsivepunctualattention-to-detailskilled-tradesmencleans-up-after-workprofessionalismfair-pricing
Best for: Homeowners seeking countertop design input and installation without project friction.

What are they good at?

  • named staff (Sarah, Kiki, Ahmed, Mohamed) known for personal attention
  • problem-solving: sources slabs from other suppliers if needed
  • repeat customer base over 10+ years
  • laser-precise templating and installation

Worth knowing

  • Sarah, Kiki, Ahmed, Mohamed, and Emily named by reviewers as key staff members
  • Uses laser technology for templating
  • Operates a warehouse with wide stone selection
  • Sourced rare Crystallo Quartzite and custom slabs from other suppliers to satisfy customer preferences
  • Services include waterfall island edges and seam-free layouts
  • Long-term relationships: one customer used the business in 2012, 2015, and 2025; another in bathroom (10 years ago) and kitchen (recent)
  • Accommodates cross-state projects (Rhode Island beach house)

What reviews say by service

Countertop Installation
Laser templating, professional installation, and care for detail receive consistent praise; customers note seam-free slabs and waterfall edges executed flawlessly.
Kitchen Design & Layout Planning
Staff guide customers through stone selection and overall kitchen aesthetics; reviewers credit Sarah and Kiki with turning indecision into cohesive design.
Kitchen Cabinet Refacing & Installation
One reviewer mentions cabinet installation coordination and date rescheduling handled smoothly by office staff.
Full Kitchen Remodeling
Sarah worked with one customer on overall kitchen and bathroom remodel alongside countertops; process noted as organized, on-schedule, and detail-focused.

How it compares

  • Rated 4.9 against a 4.73 average across the 501 full kitchen remodeling businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 93
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
133
4
1
3
1
2
1
1
2

FAQ

Do you work outside Connecticut?
Yes. Reviewers mention beach house projects in Rhode Island, and the business states it serves Connecticut.
What happens if you don't have the stone I want in stock?
Staff search other suppliers to source it; one reviewer had a rare slab delivered directly from a supplier for cutting and installation.
Can you redo a countertop if I'm unhappy?
Inputs do not specify a warranty or redo policy; contact the business directly for terms.

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Last updated 2026-09-09