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Viking Kitchen Cabinets, LLC

Updated 2026-09-14 · 11,061 reviewed · 960 listed · Scored from 61 Google reviews · How we rank ›

4.5(61) 74 low data composite score See reviews on Google ✓ Google-verified
Kitchen Cabinet Refacing & InstallationKitchen Design & Layout PlanningHigh-End Custom & Luxury KitchensCountertop InstallationFull Kitchen RemodelingSmall Kitchen Updates & Repairs
Viking Kitchen Cabinets, LLC
Location
New Britain
Services
Kitchen Cabinet Refacing & Installation, Kitchen Design & Layout Planning, High-End Custom & Luxury Kitchens
Reviews
61
Best for
Homeowners seeking named designer continuity and responsive project coordination for complex renovations.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09. Details taken from their website were fetched 2026-09-09.

What do recent reviews say?

Most customers praise Viking's staff responsiveness, product quality, and ability to smooth out complex jobs. Multiple reviewers named Andy, Samantha, and Xander as standout designers who communicate well and deliver on budget. Two early reviews describe serious installation failures, missed deadlines, and an unresponsive owner, though more recent feedback suggests the business performs reliably when the primary design staff is involved.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive staff and designers
  • high-quality cabinets and countertops
  • smooth project management
  • knowledgeable and creative team
  • excellent customer service recovery
Watch-outs
  • design errors and installation defects
  • unresponsive designer and poor communication
  • missed deadlines and cost overruns
  • inadequate quality control and follow-up
  • dismissive owner
responsivequality-craftsmanshipskilled-tradesmenattention-to-detailproject-managementon-time-completionprofessionalism
Best for: Homeowners seeking named designer continuity and responsive project coordination for complex renovations.
Think twice if: Installation quality and owner accountability have been inconsistent; two older reviews detail missed deadlines, defects, and unresponsive leadership.

What are they good at?

  • named designers (Andy, Samantha, Xander) known for responsiveness
  • quartz countertop quality praised
  • handles complex remote and insurance projects

Worth knowing

  • Andy Pelletier and Samantha Trachten named repeatedly for design and coordination
  • handles remote coordination and insurance claims
  • quartz countertops sourced and installed in-house
  • same-day proposal revisions noted in one multi-month insurance project
  • builder referrals mentioned

What reviews say by service

Kitchen Cabinet Refacing & Installation
High-quality custom cabinetry when primary designers coordinate; installation defects noted in one project.
Kitchen Design & Layout Planning
Praised for responsiveness, creative solutions, and budget awareness from Andy and Samantha; one designer described as unresponsive.
Countertop Installation
Quartz countertops consistently praised for quality; one report of installer damage to adjacent finishes.
Full Kitchen Remodeling
Handles complex jobs smoothly when named designers lead; missed deadline and defects in one large project.
High-End Custom & Luxury Kitchens
Successfully coordinates custom island and cabinetry that match existing décor decades old.

How it compares

  • Rated 4.5 against a 4.73 average across the 422 kitchen cabinet refacing & installation businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Rank
Star rating 71
Review volume 78
Review recency 79
Review sentiment 56
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
5
3
2
2
1
1
5

FAQ

Do you handle insurance or builder-managed renovations?
Yes, reviewers report experience with insurance claims requiring proposal revisions and builder coordination, though timeline reliability has varied.
Can you work with me remotely or while I'm away?
Samantha and the team have coordinated remote kitchen projects with clear communication and on-time delivery, even managing complex installations while homeowners were out of state.
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Last updated 2026-09-14