14 kitchen remodelers in Norwich, CT. Full kitchen updates, cabinet work, and countertop services. How we score ›
10 businesses in Norwich. See all 10 on the map ›
All 55 reviews award five stars. Reviewers consistently report seamless roofing, siding, and window work, with named crew members like Kayla, Mike, and Brandon earning praise for professionalism and finishing with spotless cleanup. Communication is praised at every step, and repeat customers suggest trust built through reliable, on-schedule execution.
John and his crew deliver concrete work with uncommon reliability. They show up when promised, keep sites clean, stay within budget, and treat every job as if it were their own. Whether pouring driveways, patios, or replacing walkways, reviewers consistently report they finish on schedule, handle mid-project changes gracefully, and leave properties looking better than expected. The team includes John Pontes (owner), his father, and crew members like Garry. Reviewers praise their old-school work ethic and willingness to suggest improvements (like adding a patio when a full cement truck had excess capacity). Communication remains clear from estimate through cleanup, and pricing comes in lower than competing bids.
Most customers report highly skilled work and warm, responsive service from Jim and Courtney, who helped guide budgets and timelines on full remodels and countertop projects. A few older complaints about pricing and professionalism exist, but recent reviews emphasize craftsmanship and family-like treatment that sets them apart from larger retailers.
Most reviewers report excellent work and attentive service from Tom; one recent complaint alleges he demanded full payment upfront and vanished. Limited review count makes trends hard to assess.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Rick and Craig deliver complete work without mess. Reviewers praise their honesty and attention to detail across multiple projects, with crews cleaning daily.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
One customer praised the kitchen remodel quality and working relationship over five years ago; a recent one-star review offers no detail but suggests looking elsewhere. Evidence is too thin to assess current performance.
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Last updated 2026-09-14