Rick's Plumbing Service vs N.Z. Home Improvement for high-end custom kitchens
Both businesses score well, but they aren't really competing for the same job. This comparison, built using our methodology, looks specifically at which one fits a high-end custom or luxury kitchen build rather than a routine service call.
The differences that matter
- Scope of kitchen work. Rick's kitchen mentions are sink and faucet installs, leak fixes, and toilet repairs, while N.Z.'s kitchen work sits alongside full remodels of bathrooms, decks, siding, and structural jobs.
- Design involvement. N.Z.'s owner Nazar is described guiding customers through every design decision, while Rick's summary describes no design role, just fixture installation and repair.
- Project delivery track record. N.Z. has reviewer accounts of staying on schedule and on budget across multi-trade renovation projects, something Rick's summary doesn't address since its jobs are fixture-scale.
- Type of responsiveness. Rick's responsiveness centers on plumbing emergencies at night and on weekends, while N.Z.'s responsiveness is about mobilizing a full crew fast for a renovation, including a Friday-to-Monday start.
- Review volume vs relevance. Rick's has far more reviews (1,297 vs 65) and a higher composite score, but that volume reflects broad plumbing service rather than luxury kitchen remodels specifically.
Side by side
- Google rating
- Rick's Plumbing Service, Inc.: 5 (1297 reviews)
- N.Z. Home Improvement: 5 (65 reviews)
- Services
- Rick's Plumbing Service, Inc.: small kitchen updates, full kitchen remodel
- N.Z. Home Improvement: full kitchen remodel, kitchen cabinets, countertop installation, small kitchen updates
- Primary specialty
- Rick's Plumbing Service, Inc.: Plumbing repairs and fixture installation
- N.Z. Home Improvement: Full home remodeling: kitchens, baths, decks, siding, structural work
- Design-build capability for kitchens
- Rick's Plumbing Service, Inc.: Not indicated; described work is fixture-level (sinks, faucets, leaks)
- N.Z. Home Improvement: Owner-led design guidance through every decision, per reviewers
- Best fit within a kitchen project
- Rick's Plumbing Service, Inc.: Plumbing scope only: fixture install, leak repair, emergency calls
- N.Z. Home Improvement: Whole-project scope: cabinetry, layout, structural changes, and trade coordination
- Verification
- Rick's Plumbing Service, Inc.: Google-verified
- N.Z. Home Improvement: Google-verified
- Composite score
- Rick's Plumbing Service, Inc.: 95
- N.Z. Home Improvement: 89
What reviewers say
Rick's Plumbing Service, Inc.
Reviewers consistently report arriving technicians who diagnose plumbing issues accurately, complete work quickly, and leave homes as clean as they found them. Staff like Jonathan, Lee, Nick, and Patrick are named repeatedly for friendliness and expertise; the business handles emergency calls on weekends and weeknights, and even tackles unusual problems without invasive solutions.
Kitchen sink and faucet installations, toilet repairs, and leak fixes dominate the work. Customers appreciate clear pricing upfront, willingness to offer temporary fixes, and follow-up when parts arrive. One reviewer noted a sink-opening mismatch during installation that Jonathan resolved patiently; no unresolved complaints appear in recent feedback.
N.Z. Home Improvement
Reviewers consistently describe hiring Nazar's team as low-stress from inquiry through closeout. Projects stay on schedule and within budget, crews show up early, and staff address questions before they become problems.
Work quality runs visibly high across bathrooms, kitchens, decks, siding, and structural jobs. Reviewers note cleanliness on-site, professional crew behavior, and thoughtful design input. One customer emphasizes that Nazar personally guided them through every decision; another reports he responded to a Friday Instagram message and had crews at the house Monday at 8 a.m., including during a snowstorm.
Which should you pick?
Pick Rick's Plumbing Service, Inc. if
- You need plumbing fixtures installed or repaired inside a kitchen (sinks, faucets, leaks) rather than a full remodel
- You want a plumbing contractor with a very large, consistently strong review history for reliability on that narrow scope
- You need emergency or after-hours plumbing response during a renovation
Pick N.Z. Home Improvement if
- You're planning a full custom or luxury kitchen build with cabinetry, layout changes, or structural work
- You want an owner who personally walks you through design decisions from start to finish
- You need one contractor to coordinate multiple trades and hit a schedule and budget
Verdict
For an actual high-end custom kitchen remodel, N.Z. Home Improvement is the closer match despite the lower composite score. Rick's Plumbing Service is exactly what its name says: strong at fixture installs, leak repairs, and emergency calls, but its kitchen-related work described in reviews stops at plumbing fixtures. N.Z.'s reviewers describe full renovation projects with owner-led design input, multi-trade coordination, and on-time, on-budget delivery, which is the skill set a custom or luxury kitchen build actually needs. Rick's fits best as the plumbing sub on such a project, not the lead contractor.
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Frequently asked questions
- Is Rick's Plumbing Service a kitchen remodeling company?
- Based on the review data, Rick's work centers on plumbing tasks like sink and faucet installation, leak fixes, and toilet repairs rather than full kitchen remodels.
- Does N.Z. Home Improvement handle design as well as construction?
- Yes, reviewers describe owner Nazar personally guiding customers through design decisions alongside managing the build.
- Which business has more reviews?
- Rick's Plumbing Service has 1,297 reviews versus 65 for N.Z. Home Improvement, though Rick's volume reflects general plumbing work rather than kitchen remodels specifically.
- Could I use both businesses on one kitchen project?
- Reviewer data suggests that's a reasonable pairing: N.Z. for the overall kitchen design and build, with Rick's handling the plumbing fixture work within it.