
Better Built Basements, LLC
Basement work consistently earns high marks for craft and crew professionalism; kitchen projects reveal persistent gaps in communication and design decision-making. Owners praise the on-site tradesmen but report that Randy and management ordered work without approval, missed deadlines quietly, and showed little urgency when addressing concerns. Smaller fixes and rec-room conversions run smoothly; complex remodels with significant design input carry real risk of frustration.

