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The Kitchen Company

Updated 2026-09-09 · 14,833 reviewed · 594 listed · Scored from 35 Google reviews · How we rank ›

4.4(35) 71 low data composite score See reviews on Google ✓ Google-verified
Kitchen Design & Layout PlanningHigh-End Custom & Luxury KitchensSmall Kitchen Updates & RepairsCountertop InstallationFull Kitchen RemodelingKitchen Cabinet Refacing & InstallationEco-Friendly & Sustainable Remodeling
The Kitchen Company
Location
North Haven
Services
Kitchen Design & Layout Planning, High-End Custom & Luxury Kitchens, Small Kitchen Updates & Repairs
Reviews
35
Ranking
#17 in Kitchen Design & Layout Planning
Best for
homeowners wanting design guidance and end-to-end project management from experienced staff.

Google Business Profile is the source for the business data shown here, last checked 2026-09-09.

What do recent reviews say?

Most reviewers praise Ron Fisher, Gail, and Julie for listening to needs and delivering kitchens that balance beauty with practical function. Staff handle adjustments promptly and stay involved through installation. Some past customers report feeling abandoned after paying upfront or describe dismissive service on initial visits, though these complaints are sparse among 35 reviews.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • skilled designers (Ron, Gail, Julie)
  • attention to detail in layout and function
  • high-quality products and cabinets
  • responsive and helpful communication
  • smooth remodeling process
Watch-outs
  • consultation fees not applied if project declined
  • poor follow-up after deposit taken
  • inconsistent in-store customer attention
quality-craftsmanshipgreat-design-inputresponsiveattention-to-detailskilled-tradesmen
Best for: homeowners wanting design guidance and end-to-end project management from experienced staff.
Think twice if: Design consultations carry a $250 fee that applies only if you hire them; ask upfront whether follow-up is included if issues arise during install.

What are they good at?

  • named designers known for listening and creativity
  • handle full project from design through installation coordination
  • long-term customer service (20-year-old customers still supported)
  • stay hands-on during construction

Worth knowing

  • Ron Fisher named repeatedly for full remodels and custom work over multiple years
  • Gail praised for modern white kitchen design and responsiveness
  • Julie Heussner noted for solving complex kitchen layouts
  • company replaces parts years after original purchase (lazy susan hinges after 20 years)
  • project timeline set and met according to recent review
  • staff coordinate with cabinet suppliers during construction

What reviews say by service

Kitchen Design & Layout Planning
Designers listen to vision, offer practical layouts, adapt to adjustments during build.
Full Kitchen Remodeling
Handles complete gut renovations; stay involved through installation and resolve issues promptly.
Kitchen Cabinet Refacing & Installation
High-quality cabinets; on-time delivery and proper installation coordination praised.
Countertop Installation
Advise on stone and material choices; no specific complaints on installation.
High-End Custom & Luxury Kitchens
Named designers create custom layouts balancing beauty and functionality; good for ambitious remodels.
Small Kitchen Updates & Repairs
Handle repairs like hinge replacements years after sale; responsive to damage during delivery.

How it compares

  • Rated 4.4 against a 4.78 average across the 146 kitchen design & layout planning businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

How We Rank
Star rating 69
Review volume 68
Review recency 71
Review sentiment 58
Profile completeness 100
Verification 30

Rating breakdown

5
28
4
2
3
0
2
1
1
4

FAQ

Do I have to use your cabinets to get design help?
The business recommends committing to them as your cabinet vendor before design starts, but customers report the quality makes this worthwhile.
What happens if I pay the $250 design fee and choose another company?
The fee is kept; it applies to your project cost only if you hire The Kitchen Company.
Will a designer visit my home during the project?
Yes. Designers make multiple site visits to study the space and check progress during installation.

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Kitchen Advantage

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Kitchen Advantage delivers thoughtful kitchen design and cabinet work backed by reliable staff. Reviewers consistently praise designers like Lisa and Chellie for responsiveness and attention to detail, and installers like Brian for precision. A 2017 kitchen still looks fresh today. The main friction point: some customers hit unexpected costs mid-project (extra panels, hardware) and had trouble reaching staff on defect issues afterward. Pricing runs high, and the 3-star review notes the business coordinates design and sales but doesn't do installation-you'll hire contractors separately.

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Rousseau Plumbing & Heating LLC
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Rousseau Plumbing & Heating LLC

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Rousseau handles everything from emergency repairs to full system replacements with named technicians who know their work. Reviewers praise Jarrett, Morgan, and Garrett for solving complex problems quickly and honestly. Office staff like Brianna answer texts without losing patience. One complaint about pricing and standard booking delays are the only notes; the rest is five-star consistency.

Small Kitchen Updates & RepairsFull Kitchen Remodeling

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Last updated 2026-09-09